tag:saplinglearning.statuspage.io,2005:/historySapling Learning Status - Incident History2024-03-19T19:21:24-04:00Sapling Learningtag:saplinglearning.statuspage.io,2005:Incident/189238202023-11-05T07:00:07-05:002023-11-05T07:00:07-05:00Sapling Learning Scheduled Maintenance: 11/05/23<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>07:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>09:33</var> EDT</small><br><strong>Scheduled</strong> - Sapling Learning will be unavailable during a routine maintenance downtime window from 12 AM ET until 7 AM ET on Sunday, November 5. The reason for downtime is quarterly scheduled maintenance. Please plan your work accordingly.</p>tag:saplinglearning.statuspage.io,2005:Incident/179016462023-07-20T07:00:49-04:002023-07-20T07:00:49-04:00Sapling Learning Scheduled Maintenance: 07/20/23<p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>06:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>11:36</var> EDT</small><br><strong>Scheduled</strong> - We will be performing additional system maintenance on Thursday morning, July 20th, from 6am EDT until 7am EDT. You may see temporary service interruption during this time. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/178559312023-07-19T11:00:18-04:002023-07-19T11:00:18-04:00Sapling Learning Scheduled Maintenance: 07/19/23<p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>12:48</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Wednesday morning, July 19th, from 7am EDT until 11am EDT. You may see temporary service interruption during this time. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/100317252022-05-20T06:00:39-04:002022-05-20T06:00:39-04:00Sapling Learning Scheduled Maintenance: 05/20/22<p><small>May <var data-var='date'>20</var>, <var data-var='time'>06:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>05:33</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>16:30</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Friday morning, May 20th, from 5:30 am Eastern until 6 am Eastern. Sapling Learning will not be available to users during these 30 minutes. We apologize for any inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/94820992022-03-13T08:00:23-04:002022-03-13T08:00:23-04:00Sapling Learning Scheduled Maintenance: 03/13/22<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>00:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>11:54</var> EST</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday morning, March 13th, from 12:01 am Eastern until 7 am Eastern. Sapling Learning will not be available to users during these 7 hours. We apologize for any inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/40875312020-05-11T21:39:56-04:002020-05-11T21:39:56-04:00Sapling Learning Canada Site Unavailable using Chrome & Firefox<p><small>May <var data-var='date'>11</var>, <var data-var='time'>21:39</var> EDT</small><br><strong>Resolved</strong> - Google has updated the status of the Sapling Learning Canada website. Visiting the site no longer shows inaccurate information regarding the status of our application. We are sorry for any inconvenience this may have caused you and appreciate your patience.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>17:28</var> EDT</small><br><strong>Update</strong> - We are continuing to work with Google to correct underlying reasons for our site erroneously being identified as suspicious or deceptive. We have received reports that our Canadian Customers are successfully able to use Safari and Internet Explorer to successfully reach Sapling Learning's Canadian servers.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>15:33</var> EDT</small><br><strong>Investigating</strong> - We have identified that our Sapling Learning Canada site is unavailable and some browsers are incorrectly identify the site as suspicious or deceptive. Our engineering team is currently working on this and we hope to have this corrected very shortly. Thank you for your patience while identify and work through the root cause of this issue.</p>tag:saplinglearning.statuspage.io,2005:Incident/34709112020-01-25T14:54:22-05:002020-01-25T15:54:48-05:00Sapling and SaplingPlus Maintenance Running Long<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>14:54</var> EST</small><br><strong>Resolved</strong> - All components associated with Sapling and Sapling Plus platforms have been restored and have continued to be stable. Thank you for your patience while this important maintenance was completed.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>13:42</var> EST</small><br><strong>Monitoring</strong> - Our engineering team is in the final stages of testing and systems seem operational at this point. We will continue monitoring before resolving this incident.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>13:14</var> EST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>11:14</var> EST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>11:10</var> EST</small><br><strong>Identified</strong> - A scheduled maintenance on our Sapling and Sapling Plus platforms is running longer than expected. Our engineering team is working to complete this maintenance, test, and give the all-clear as quickly as possible. We will update this page as we have more information to share. Thank you in advance for your patience as this important maintenance is completed.</p>tag:saplinglearning.statuspage.io,2005:Incident/31157922019-10-20T07:00:43-04:002019-10-20T07:00:43-04:00Sapling Learning Scheduled Maintenance: 10/20/19<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>00:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>14:40</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday morning (Oct 20) from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during these 7 hours. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/30616682019-10-03T04:30:32-04:002019-10-03T04:30:32-04:00LaunchPad Scheduled Maintenance: 10/3/19<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>04:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>03:15</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>15:12</var> EDT</small><br><strong>Scheduled</strong> - You will be unable to access this product through a Learning Management System (Blackboard, Canvas, Brightspace/D2L, and Moodle) from 3:15 a.m. - 4:30 a.m. Eastern Time. We apologize for the inconvenience and appreciate your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/30616462019-10-03T04:30:31-04:002019-10-03T04:30:31-04:00Sapling Learning Scheduled Maintenance: 10/3/19<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>04:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>03:15</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>15:09</var> EDT</small><br><strong>Scheduled</strong> - You will be unable to access this product through a Learning Management System (Blackboard, Canvas, Brightspace/D2L, and Moodle) from 3:15 a.m. - 4:30 a.m. Eastern Time. We apologize for the inconvenience and appreciate your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/29772922019-09-09T01:45:59-04:002019-09-09T07:01:13-04:00Slowness on Sapling Learning<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>01:45</var> EDT</small><br><strong>Resolved</strong> - All services have been restored and slowness has been corrected. Normal response times have been observed for several hours.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>22:23</var> EDT</small><br><strong>Identified</strong> - The root cause of the Sapling student assessment error messages has been identified and the team has restored service. System slowness continues to be investigated and work is being done to correct this as quickly as possible.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>21:20</var> EDT</small><br><strong>Investigating</strong> - We are actively investigating reports of slowness and errors on Sapling Learning Student assessments. We will provide an update as soon as more information is available.</p>tag:saplinglearning.statuspage.io,2005:Incident/29422422019-08-31T18:04:23-04:002019-08-31T18:04:23-04:00Sapling Service Interruption<p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>18:04</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>12:35</var> EDT</small><br><strong>Monitoring</strong> - Currently, all of our platforms are stable. Amazon Web Services continues to be engaged in ensuring recovery of all of their impacted instances. Our Macmillan Learning engineering team also continues to be engaged in monitoring and taking inventory of performance across all of our learning platforms and systems. We again thank you for your continued patience and sincerely apologize for the inconvenience.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>10:35</var> EDT</small><br><strong>Identified</strong> - Amazon Web Services has identified an issue within one of it's US East regions which we believe is causing issues within our learning platforms. Our engineering team has been engaged and is tracking performance across all of our systems. The issues observed are random and intermittent. We apologize for the inconvenience and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/29228492019-08-31T10:00:39-04:002019-08-31T10:00:39-04:00Sapling Learning Scheduled Maintenance: 8/31/19<p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>05:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>10:09</var> EDT</small><br><strong>Scheduled</strong> - There will be a downtime window this Saturday, 8/31 from 5:00 AM to 10:00 AM ET to support infrastructure maintenance activities.</p>tag:saplinglearning.statuspage.io,2005:Incident/27176442019-07-26T09:00:25-04:002019-07-26T09:00:25-04:00Sapling Learning scheduled maintenance: 7/26/19<p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>09:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>06:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>13:12</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>15:47</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on our assessment engine Friday morning (July 19) from 4 a.m. Eastern until 9 a.m. Eastern. The assessment system will not be available at this time. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/27171462019-07-21T06:59:48-04:002019-07-21T06:59:48-04:00Sapling Learning scheduled maintenance: 7/21/19<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>06:59</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>00:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>13:53</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday morning (7/21) from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during these 7 hours. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/22705522019-03-23T11:00:39-04:002019-03-23T11:00:39-04:00Sapling Learning Maintenance: 3/23/19<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>21:21</var> EDT</small><br><strong>Scheduled</strong> - On Saturday, March 23rd from 3 a.m. Eastern to 11 a.m. Eastern, Sapling Learning / SaplingPlus will be undergoing maintenance and will not be available to users. We apologize for the inconvenience and appreciate your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/22181622019-02-20T23:52:47-05:002019-02-20T23:52:47-05:00Sapling Learning Login Problems<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:52</var> EST</small><br><strong>Resolved</strong> - Our engineering team has confirmed this situation is resolved. We apologize for the inconvenience and appreciate your patience.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:23</var> EST</small><br><strong>Monitoring</strong> - We identified what caused the login situation and logins are now working. We will continue to monitor the system to ensure successful resolution.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:08</var> EST</small><br><strong>Investigating</strong> - We are currently investigating a login issues with Sapling Learning. Our engineering team is working to identify and correct the root cause of this problem. We will provide an update shortly.</p>tag:saplinglearning.statuspage.io,2005:Incident/22038242019-02-17T07:01:08-05:002019-02-17T07:01:08-05:00Sapling Learning Scheduled Maintenance: 2/17/19<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>07:01</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>00:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>12:17</var> EST</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday, 2/17 from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during this time. We apologize for the inconvenience. Please plan accordingly, and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/20932442018-12-16T07:00:13-05:002018-12-16T07:00:13-05:00Sapling Learning Schedule Maintenance: 12/16/18<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>07:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>00:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>14:04</var> EST</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday, 12/16 from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during these 7 hours. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/20693412018-11-29T10:42:15-05:002018-11-29T10:42:15-05:00Some ebooks unavailable<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>10:42</var> EST</small><br><strong>Resolved</strong> - We apologize for the inconvenience this situation caused our users. Our development team identified the cause and worked with our third party partners to resolve the problem.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>16:52</var> EST</small><br><strong>Monitoring</strong> - Our development team is continuing to monitor the situation and has seen a significant decrease in occurrences of the error.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>13:06</var> EST</small><br><strong>Identified</strong> - Our development team has identified the problem is intermittent and affects users about 50% of the time when launching ebook content from a Learning Curve activity.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:56</var> EST</small><br><strong>Investigating</strong> - Some ebooks are currently unavailable in the Sapling Learning Platform resulting in a 504 error. Our developers are currently working to resolve the underlying issue and we will provide updates as they become available.</p>tag:saplinglearning.statuspage.io,2005:Incident/20338492018-11-18T07:00:41-05:002018-11-18T07:00:41-05:00Sapling Learning: Scheduled Maintenance, 11/18/18<p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>07:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>00:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>16:06</var> EST</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday, November 18th from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during these 7 hours. We apologize for the inconvenience. Please plan accordingly and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/19664182018-10-14T07:01:07-04:002018-10-14T07:01:07-04:00Sapling Maintenance / Downtime on October 14, 2018<p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>07:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>00:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>13:12</var> EDT</small><br><strong>Scheduled</strong> - We will be performing system maintenance on Sunday morning (10/14) from 12:01 a.m. Eastern until 7 a.m. Eastern. This product will not be available during these 7 hours. We apologize for the inconvenience. Please plan accordingly, and thank you for your patience.</p>tag:saplinglearning.statuspage.io,2005:Incident/19492252018-10-09T15:01:02-04:002018-10-09T15:01:02-04:00Brief Maintenance with Sapling Learning / SaplingPlus on Tuesday, 10/9<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>14:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>11:54</var> EDT</small><br><strong>Scheduled</strong> - On Tuesday, October 9, from approximately 2-3 p.m. ET our Sapling teams will be performing a planned maintenance. During this time, instructors and students will be able to log in and do work as usual; however, instructors will be unable to access the Student Analysis and Item Analysis pages within Assessments.<br /><br />We apologize for the inconvenience and thank you for patience while we improve our system's performance.</p>tag:saplinglearning.statuspage.io,2005:Incident/19433322018-10-02T19:49:57-04:002018-10-02T19:49:57-04:00Homework Loading Errors<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>19:49</var> EDT</small><br><strong>Resolved</strong> - We greatly appreciate your patience while we worked through and resolved this situation.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>17:27</var> EDT</small><br><strong>Monitoring</strong> - Are development group has released a fix and we are currently monitor to ensure the issue is resolved.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>22:11</var> EDT</small><br><strong>Identified</strong> - Our development team has identified the problem and is currently testing a fix.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>20:59</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>20:51</var> EDT</small><br><strong>Investigating</strong> - We are experiencing intermittent loading errors with homework assignments on Sapling Learning. Most users are reporting seeing the error "error while communicating with SLAPI" or slowness, timeouts or whitescreen spaces where they expect to see assignment questions.</p>tag:saplinglearning.statuspage.io,2005:Incident/18714002018-08-21T12:56:36-04:002018-08-21T12:56:36-04:00Sapling Learning Login Problems<p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>12:56</var> EDT</small><br><strong>Resolved</strong> - Our engineering team has identified and corrected the underlying problem. All systems are working as expected at this time. We are sorry and appreciate your patience!</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>11:58</var> EDT</small><br><strong>Investigating</strong> - Our monitors have alerted us to slowness and failed login attempts on Sapling Learning. Our engineering team is working to identify and correct the root cause of this problem. We hope to provide an update very shortly.</p>