We apologize for the inconvenience this situation caused our users. Our development team identified the cause and worked with our third party partners to resolve the problem.
Posted Nov 29, 2018 - 10:42 EST
Monitoring
Our development team is continuing to monitor the situation and has seen a significant decrease in occurrences of the error.
Posted Nov 28, 2018 - 16:52 EST
Identified
Our development team has identified the problem is intermittent and affects users about 50% of the time when launching ebook content from a Learning Curve activity.
Posted Nov 28, 2018 - 13:06 EST
Investigating
Some ebooks are currently unavailable in the Sapling Learning Platform resulting in a 504 error. Our developers are currently working to resolve the underlying issue and we will provide updates as they become available.
Posted Nov 28, 2018 - 12:56 EST
This incident affected: Student Application (eBook).